Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access Standards
Access Standards – Group 1 Practices have the appropriate telephony systems in place to support the needs of people’s needs and avoid the need to call back multiple times. Practices ... [continue] Access Standards
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Swansea Carers Centre Swansea Carers ... [continue] Carers
Complaints and compliments
The Doctors and staff of this surgery want to provide you with a good service. But sometimes things do go wrong, and you may want to complain, or maybe just ... [continue] Complaints and compliments
Covid – 19 Information
Vaccination certificates for international travel Vaccination certificates for international travel are now available in Wales for those who have had two doses of the vaccine by calling 0300 303 ... [continue] Covid – 19 Information
General Data Protection Regulation Information
Freedom of Information policy Freedom of Information Policy (2010) Model Publication Scheme Model Publication Scheme
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. To ... [continue] How to register
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient Feedback
The experience that you have of care with the practice is important to us. We would be grateful if you could complete this short survey to help improve services. Go ... [continue] Patient Feedback
Practice boundary
We welcome new patients who live within the practice boundary shown on the map, please click the link below. Uplands and Mumbles Surgery Practice Boundary Map
Substance Abuce Policy
Statement of the practice policy This practice will provide for the General Medical Needs of people who have problems with substance abuse but will not provide a source of drugs. ... [continue] Substance Abuce Policy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Please note, if you move outside of our Practice Boundary you ... [continue] Updating your details
Useful Contacts
Organisation Telephone Number Website address NHS Direct 0845 46 47 NHS Direct Swansea Out of Hours service 111 GP Out of Hours Service Singleton Hospital 205666 Singleton Hospital Singleton Outpatients ... [continue] Useful Contacts
Veterans Policy
Priority NHS Healthcare for Veterans All war veterans can now receive priority access to NHS secondary care for any condition which is likely to be related to their service. Those ... [continue] Veterans Policy
Violent or abusive behaviour
The Uplands & Mumbles Surgery will not tolerate any violence or abuse directed towards any of its staff or patients. Patients exhibiting inappropriate behaviour may be requested to seek an ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 15th November, 2014
